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Terms of Use

Last Updated: November 6, 2025

Welcome to Phythnroz. These Terms of Use govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Phythnroz website, you agree to these Terms of Use and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Services Description

Phythnroz provides professional tree care and shrub maintenance services, including but not limited to:

  • Tree pruning and crown shaping
  • Shrub and hedge trimming
  • Tree removal and stump grinding
  • Health inspection and pest treatment

The specific details, scope, and pricing of our services will be agreed upon separately through quotes, estimates, or service agreements.

3. Website Use

3.1 General Use

You may use our website for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website
  • Interfere with the proper working of the website
  • Introduce malware, viruses, or other harmful material
  • Collect or harvest any information from the website without our consent

3.2 Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to notify us immediately of any unauthorized access or use of your account.

4. Service Agreements and Payment

4.1 Quotes and Estimates

Quotes and estimates provided by Phythnroz are valid for 30 days from the date of issuance, unless otherwise specified. Prices are subject to change if the scope of work changes or if unforeseen circumstances arise during service delivery.

4.2 Scheduling and Cancellations

We will make reasonable efforts to schedule services at mutually convenient times. If you need to reschedule or cancel a scheduled service, please provide at least 24 hours' notice to avoid a cancellation fee. We reserve the right to reschedule services due to adverse weather conditions or other circumstances beyond our control.

4.3 Payment Terms

Payment is due upon completion of services unless alternative arrangements have been made in writing. For larger projects, we may require a deposit before commencing work. Unless otherwise stated, all prices are quoted in Pounds Sterling (GBP) and exclude VAT. We accept various payment methods as specified in our invoices.

4.4 Late Payments

Late payments may incur additional fees or statutory interest in line with the Late Payment of Commercial Debts (Interest) Act 1998. We reserve the right to suspend services if payment is not received within the agreed timeframe.

5. Property Access and Conditions

5.1 Property Access

You agree to provide our team with reasonable access to your property to perform the agreed services. This includes access to trees, shrubs, and surrounding areas necessary for safe and effective service delivery.

5.2 Site Conditions

You are responsible for informing us of any known hazards, obstacles, or conditions on your property that may affect our ability to perform services safely. This includes underground utilities, irrigation systems, property boundaries, and any protected trees or plants.

5.3 Permits and Approvals

You are responsible for obtaining any necessary permits, consents, or approvals required for tree work on your property, including permissions from your local council or planning authority. We can assist with this process upon request, but ultimate responsibility remains with the property owner.

6. Warranties and Limitations

6.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner, consistent with industry standards. If you are not satisfied with our work, please notify us within 7 days of service completion, and we will address your concerns promptly.

6.2 Tree and Plant Health

While we apply professional knowledge to promote tree and plant health, we cannot guarantee the survival or continued health of trees or plants following our services. Living organisms are subject to various environmental factors beyond our control.

6.3 Limitation of Liability

To the maximum extent permitted by law, Phythnroz's liability for any claim arising from our services or these Terms shall not exceed the amount paid for the specific service giving rise to the claim. We shall not be liable for indirect, incidental, special, or consequential damages.

7. Intellectual Property

7.1 Website Content

All content on the Phythnroz website, including text, graphics, logos, images, and software, is the property of Phythnroz or our licensors and is protected by copyright and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include:

  • Modifying or copying materials
  • Using materials for commercial purposes
  • Attempting to decompile or reverse engineer any software on the website
  • Removing any copyright or proprietary notations
  • Transferring materials to another person

This license terminates if you violate any of these restrictions.

8. Indemnification

You agree to indemnify, defend, and hold harmless Phythnroz, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising from:

  • Your use of our website or services
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your violation of any applicable laws or regulations

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services following the posting of revised Terms constitutes your acceptance of such changes.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Phythnroz
Kings Yard, The St, Kingston, Canterbury CT4 6JQ, United Kingdom
Email: info@phythnroz.world
Phone: +441303770610

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Phythnroz

Professional shrub trimming and tree care services for healthy, beautiful, and well-maintained landscapes across Kent and the South East of England.

Contact Us

Kings Yard, The St, Kingston, Canterbury CT4 6JQ, United Kingdom

+441303770610

info@phythnroz.world

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